About IT

Mission Statement

To help prepare students for success, the Medaille College IT Department integrates meaningful experiences with technology into teaching, learning, and all services that support student achievement. The IT Department is committed to building a "one college" technology model that serves all campus locations and the online environment.

About the IT Staff

  • Robert D. Chyka, MBA

    Chief Information Officer

    Bob's responsibilities include overseeing the development, implementation, and operation of information technology that supports Medaille College's strategies and goals.

    Bob oversees the information systems and infrastructure of the college and is responsible for establishing information related standards to facilitate management control over all technology resources.

    Education:

    • Canisius College, Bachelor of Science - Management Information Systems
    • Medaille College Master of Business Administration
  • Peter M. Fay

    Network Engineer

    Peter's responsibilities include design, administration, and support of the network, voice, and systems infrastructure.  He has been with Medaille College since May 2015.

    Education:

    • BA Economics, Canisius College
  • Chester R. Klimek, MPA

    Manager, Academic Computing Centers (ACC) - Buffalo Campus

    Chet's responsibilities include the acquisition, configuration, updating, security and troubleshooting of all classroom and community-access PCs on the Buffalo campus. These areas include the PC lab, PC classrooms, Library, Academic Support Center, Residence Halls, adjunct faculty workrooms, student Club Room, SGA office and the Commons lounge.

    System support of the Active Directory database with Group Policy configuration and Symantec Endpoint Protection administration are also strategic areas of Chet's responsibility.

    An employee of the College's IT team since 1997, his previous work experience has been in local and county government as well as with regional public service agencies.

    Education:

    • Syracuse University, Master of Public Administration Maxwell School of Citizenship and Public Affairs
    • Syracuse University College of Arts & Sciences, Bachelor of Arts
  • Chris McDermott

    Senior Programmer/Software Developer

    Chris is responsible for designing, developing, modifying and debugging of computer programs for functional areas at Medaille.  He also analyzes existing programs or formulates logic for new systems, devises logic procedures, performs coding and tests/debugs programs.  Chris provides analysis for the design and use of relational databases and is responsible for web application integration and design.

    Education:

  • Arnold F. Dier III

    User Support Manager

    Arnold's responsibilities include Supervision of Colleges Helpdesk, Supervision IT technicians in the installation of software and hardware, Ordering and invoice maintenance, Active Directory Maintenance.

    An employee of the College's IT team since 1998

    Education:

    • Associates Degree from Bryant and Stratton
  • James Burdick, BS

    Senior Technology Support Specialist

    Jim provides first-line support for the operations of the College computer labs, PC classrooms, multimedia equipment and audio-visual equipment on the Buffalo campus. He has been with the College since November 2000.

    Education:

    • BS Liberal Studies, Medaille College
    • AOS Computer Programming, AOS Accounting; Bryant & Stratton Business Institute
  • Anita Hart Kopra, MBA

    Banner System Administrator

    Anita provides an array of technical assistance to members of the Medaille community, supporting their technology needs at the Helpdesk on the Buffalo Campus. She has been an employee of Medaille College since 1998; and in the IT Department since 2006.

    Education:

    • MBA - Medaille College (2010)
    • Certificates in Network Administration and System Analysis -SUNY at Buffalo(2006)
    • Certificate in Computer Crimes Investigations - Medaille College (2005)
    • BS Computer Information Systems - Medaille College(2004)
  • Steven Ansell

    Academic Technology Support Specialist / Web Developer

    Steve provides technical operations support, training, and direct assistance to students, faculty, and staff in the new centralized Student Success Center and works as a web developer for the Medaille College websites.  Steven has been an employee of Medaille College since 2006.

    Education:

    • BFA - Buffalo State College (1999)
  • Raymond Drechsel

    Instructional Technology Specialist

    Ray provides support for the operations of the College computer labs, PC classrooms, multimedia equipment and audio-visual equipment on the Buffalo campus. Ray joined the College's IT staff in the Fall of 2011.

    Education:

    • AAS Computer Information Systems, SUNY – ECC