Contact the Helpdesk

Contact the Helpdesk

Medaille IT Helpdesk
& Classroom Technology Support:


Medaille IT Personnel Staffed:
M-F 7am to 7pm
Huber Hall Room 213

3rd Party Medaille-Partnered Helpdesk Staffed by BlackBelt Help:


Contact Information:
telephone icon716-880-2282 or x2282 from on campus.

Icon for e-mail support:
chat support icon Chat with a Support Technician
**Please see the BlackBelt Help link to see the services that our 3rd party support can assist you with.




Use this form to email the IT HelpDesk.


Typical response times...

  • 4 hours — during regular business hours.
  • Next day — after regular business hours.
  • Next business day — on weekends.

Note: These are typical response times. We will respond as soon as possible; however, circumstances occasionally arise which cause our responses to be delayed.

Contact the IT Helpdesk by phone: (716) 880-2282