Frequently Asked Questions - printing

· Single-sided, black ink only: $0.05 per page

· Double-sided, black ink only: $0.04 per side (i.e., $0.08 per page)

· Color: $0.25 per side

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  • printing

Every semester $15.00 of print credits will be added to your print account.

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  • printing

At the start of every semester, your print credits are reset to $15.00.  Credits and purchased credits from one semester do not roll over to the next semester.

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  • printing
  • If you are logged on to a computer in one of the labs or libraries on campus, you will see a print app in the bottom right corner that will show you your print credits balance.

balance example

You may also go to: http://mavsprint.medaille.edu:9191 and log in using your MedailleOne credentials to view your print credits.

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  • printing

You may purchase credits online using PayPal.

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  • printing

You may click on “Details” link in the print app located in the bottom right corner of the screen to bring up your print management page, or go directly to: http://mavsprint.medaille.edu:9191/user 

and log in using your MedailleOne user id and password.  On the left side of  the print management page click on the Recent Print Jobs link:

paper cut



Then on the right side of the print management page, click on the “request refund” link for the print job you would like refunded:

status

Then fill out the Refund Request form.  Be sure to include a reason for your request.

refund request

Your request will be processed within 2 business days.

Category: 

  • printing

No, if you are working in an office, your printing will not be tracked there.  If your account does lose credits while printing for your job, follow the instructions above for receiving a refund, including an explanation.

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  • printing

Yes, if you are logged on as you, you will be charged.  Please see your club advisor or go to the Student Services office to print materials for your club.

Category: 

  • printing