Ask the HelpDesk

Use this form to email the IT HelpDesk.

Name
User Id (MedailleOne Id)
Email address
Phone number Format: 7165551234
Problem category
Enter your question or more details about the problem you are having.
Typical response times...
  • 4 hours — during regular business hours.
  • Next day — after regular business hours.
  • Next business day — on weekends.

Note: These are typical response times. We will respond as soon as possible; however, circumstances occasionally arise which cause our responses to be delayed.

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