To find the download site go to http://it.medaille.edu/office-download. This will take you to the Microsoft portal to download your software. Be aware the access window to download/install your software is 30 days. If you lose, or do not activate, your licensing key within 30 days of download, you will need to reactivate the key for an additional fee (starting at $12.95).
Missed your key?
Go to Medaille.onthehub.com, Sign In and go to My Account.
Under your Order History click on View Details, your key will be listed there.
More Help with On the Hub Microsoft
For more information there is also a help section link in the upper right hand corner of the page.
Live customer support agents are available to assist you Monday to Friday between 6am and 6pm EST.; call waiting time varies by time of day. USA/Canada (Toll Free): 1-888-396-1447.