Reconfigure Email Clients after Migration to Office 365

Reconfigure Outlook 2016

To configure your Office 365 account for Outlook 2016:

  1. Click the Start menu icon in your Windows Taskbar, then open the Control Panel.
  2. In the Search field, type mail. Double-click on the Mail application.
  3. Click E-mail Accounts to open the email account setup wizard.
  4. Click Connect.

To configure a Shared Office 365 account for Outlook 2016:

  1. Click the Start menu icon in your Windows Taskbar, then open the Control Panel.
  2. In the Search field, type mail. Double-click on the Mail application.
  3. Click E-mail Accounts to open the email account setup wizard.
  4. Click Connect to a different account.
  5. Enter the email address for the shared account & remove your name. Click Next. (Note: this may take up to three minutes to add.)
  6. Click Next, then Finish.

Note: If you prefer to use the Web interface, you can see other shared mailboxes at portal.office.com by going to your own mailbox first. Then click on your icon or picture in the top right, select Open another mailbox..., and type the name of the other account to which you have been granted access.

Reconfigure Apple Mail

Although Apple Mail works with Office 365, Medaille IT recommends using Outlook for its fuller feature functionality.

To reconfigure Apple Mail:

  1. Remove your old account first.
  2. Open Apple Mail.
  3. Select Mail from the Menu Bar.
  4. Choose accounts from the drop down.
  5. Click the + button on the list of accounts that appears and choose Exchange from the list on the right.
  6. Enter your Name, Medaille email (e.g. abc123@medaille.edu), and Medaille Password.
  7. Click Sign In, and check the features you'd like to add to your Mac.

Reconfigure Mozilla Thunderbird

  1. Install the Exquilla addon – the 60-day trial license is free.
  2. Add your Office 365 account as an Exchange account.

Reconfigure Mobile Email Apps

  1. Remove your old account, then re-add your new Office 365 account as an Exchange account.