IT > IT Tech Updates > April 2006

IT Tech Updates - April 2006



The IT Technology Update: This electronic bulletin is published by the Office of

The IT Technology Update: This electronic bulletin is published by the Office of
Information Technology (IT) to inform users of the quickly changing technology, policy, services and support at Medaille.

Contents:

1.      Official Online Directories

2.      How to Recall a sent Email

3.      Registration Dates

4.      Microsoft Campus Agreement

5.      Reset Password Wizard

6.      Grading Help

7.      More Protection for your PC

8.      ALP Student site

9.      Microsoft’s new Academic Search tool

10.  Training Videos available

 

WebCT News

11. How to get WebCT help

12. WebCT Tips for This Month

 

1.  Official Online Faculty/Staff and Student Directories

I am pleased to announce Medaille College’s new online directory.  The directory will enable you to find telephone numbers, campus addresses and official email addresses for all Medaille faculty, staff and students.  It will soon be a link from the main Medaille Home Page but for now you can access the directory and by going to www.medaille.edu/search/directory.asp.   

 

Take a look at your information.  If information is missing or incorrect, please contact HR department at hrismed@medaille.edu to request corrections be made.

 

To use this directory to look up students, use the People drop down box and pick Students.  Their Medaille email addresses are listed.

 

There will be a link from the main Medaille web site by the beginning of May.  Stay tuned for more information.

 

2.  Recall Sent Email

Have you ever sent an email and wished you could take it back? 

Using Microsoft Outlook you can recall a message by opening the message you want to recall (in the Sent Message Folder) and then click on the Actions menu options.  Next select Recall This Message.  Check the “Tell me if recall succeeds or fails for each recipient” box to get Outlook to send you email telling you the status of your recall attempt. 

This does NOT delete the original email.  If you pick the “Delete unread copies and replace with a new message” the following is what happens:

On the recipient's computer, one of the following occurs:

If the recipient opens the recall message first, the original message is deleted, and the recipient is informed that you, the sender, deleted the message from his or her mailbox.

If the recipient opens the original message first, the recall fails, and both the old and new messages are available.

Note that the recall message action is only available using the Microsoft Outlook program.  This is not available using Microsoft Outlook Web Access from the College’s website.

 

 

3.  Registration Dates

 

The online registrations dates for Summer 2006 and Fall 2006 are as follows:

Wednesday       4/26/06          Graduate Students, Seniors, and Honor Students

Thursday           4/27/06          Juniors, Graduate Students, Seniors, and Honor Students

Friday               4/28/06           Sophomores, Graduate Students, Seniors, Honor Students, Juniors

Monday             5/01/06          Freshmen and All Returning Students

Tuesday 5/02/06 thru Friday 5/05/06       All Students

Please Note:  Online registration will be closed as of Saturday 5/06/06.  Students should check and clear all holds before online registration starts.  Any student who has a hold of any type on their account will not receive a time ticket which enables them to register online.

 

 

4.  Microsoft Office Campus Agreement

We recently acquired a site license for Microsoft Office 2003.  This allows the software to be available to students via a temporary license.  If the student graduates from Medaille, they will own the software.  Otherwise, they have to uninstall the software if they have previously installed it on their own PCs. 

 

Microsoft Office CDs may be picked up at the Academic Computing Center.  The Students will have to sign a Campus Agreement acceptance form when they receive the software.

 

 

5.  Help Yourself: Use the Password Reset Wizard

 

It's past midnight and the Help Desk is closed. You're just back from an exhilarating and exhausting season of paleontological field work in the Patagonian uplands. You haven't read your email in weeks.

 

But ... you can't remember your password! If you're the lucky person in this hypothetical scenario, you could help yourself with the Password Reset Wizard.

 

You set up the Wizard using a piece of personal information (maybe your grandma's seldom-used middle name?) that nobody else will know. Enter a simple question and answer. Then, in time of need, by answering your own question you can do for yourself what the Help Desk would do for you at a more reasonable hour.

 

See the instructions at

http://www.drexel.edu/irt/support/tips/passreset/prwconfig.html. Of course, you have to do the set-up now, well in advance of your need to use it.

 

 

6.  Grading Help

 

Grades for the Spring semester will be due in early May.

 

Instructions for online grading is available at http://www.medaille.edu/banner/facultyguidetogradesubmission.pdf.  

 

Other informational documents about MedailleOne and getting your account can be found at http://www.medaille.edu/banner/facultysupport.htm

 

You may seek out help at either our Help Desk in M310 or in the Academic Computer Center in Huber Hall.  You may also email the Help Desk at helpdesk@medaille.edu.  This account is also monitored nights and weekends.

 

Remember, there is a 15 minute timeout for inactivity for MedailleOne.  So make sure you save your changes as you go along.  Interruptions while you are grading may cause you to timeout and lose the grades you have already entered.

 

 

7.  More Protection for your PC

 

Windows ® Defender is a free program that helps you stay productive by protecting your computer against pop-ups, slow performance and security threats caused by spyware and other potentially unwanted software.

 

Computers’ internet connection and speed have been affected more with Spyware and those nice attractive programs that invade people’s computer without their concern. The good thing about Windows Defender is that it downloads the updates automatically. It can be set to schedule at certain time and it also works on real-time, just like an Antivirus.

 

To read more about Windows ® Defender go to http://www.microsoft.com/downloads/details.aspx?FamilyID=435bfce7-da2b-4a6a-afa4-f7f14e605a0d&DisplayLang=en

 

 

8.  ALP Student Site

 

The site for ALP (Accelerated Learning Program) students has been redesigned. The URL remains the same at alpsite.medaille.edu.

 

The new site has information for all new and existing students for technology information including:

 

Laptops – Where to call for laptop support.

Wireless – How to connect to the wireless network

Software – Links to information on Medaille provided software (office, antivirus, etc)

…And many other links to information that the students need.

 

 

9.  Microsoft’s new Search Tool

 

Microsoft introduced a new search tool today that will help people find scholarly articles online.  This beta release is called Windows Live™ Academic Search service.  It is designed to help conduct research across academic journals.  This initial release targets computer science, electrical engineering and physics.  They hope to bring new subjects online soon. 

 

Windows Live Academic Search can be found at http://academic.live.com

 

To read the Microsoft press release go to http://www.microsoft.com/presspass/press/2006/apr06/04-11WLAcademicSearchPR.mspx

 

10.  Training Videos available

John Fronckowiak has created a Medaille College Technology Training site.  It’s available at http://cis.medaille.edu/training/

 

If you click on the Training Videos link on the left side of the page, you presented with 2 MedailleOne videos for faculty.  There are also 2 WebCT introductory videos.  All of these videos give you step by step instruction with John describing the screens available to you.

 

John will be holding classes in mid May to get you up and running on WebCT for your summer and fall classes.  Look for details on these classes shortly.

 

11.  How to get WebCT help

If you are having WebCT problems and have access to email, please use our email contact – WebCT@medaille.edu.  This account is monitored by several staff members, and is monitored on weekends and over holidays. 

The WebCT email account may also be given out to your students. 

There is also a plethora of Webct information available from Drexel at http://www.drexel.edu/irt/services/webct/vista/index.html

12.  WebCT Tips for This Month

·         Making WebCT a Trusted Site: If you use WebCT to store Word document and Powerpoint presentations, when these files are downloaded, you may need to access the yellow security bar under the toolbar to tell Internet Explorer that it’s OK to download the content.

 

You can prevent this problem by adding the WebCT site to your list of trusted sites. To do this from internet Explorer, go to the Tools, Internet Options menu items. Then click on the Security tab. Click on the Trusted Sites icon, then click on the Sites button. In the Add sites to this zone textbox enter the WebCT site name: vle.dcollege.net, then click on the Add button. Click the OK button to close the Trusted Sites dialog box, and then click on the OK button again to close the Internet Options dialog box.

 

You should now be able to access your site content without explicitly needing to indicate to Internet Explorer that you want to download.

·        In the Grade Book, use caution when making changes to "calculated" columns, that is, columns you use to add up several scores and display only one "calculated" score for students.

If you have manually entered grades in a calculated column and now want to change that column to a numeric column, you should first export the grades. After you have exported and saved the CSV to your Desktop, you can convert the column. All the grades will be gone. Now import the original grades from your Desktop to repopulate your new numeric column.

If you do not follow this procedure, you will lose the original grades.

·         Error Session Already Running in WebCT:  The message “Error Session Already Running” happens in WebCT when you try to open a second course by clicking on a link in MedailleOne. 

To prevent this from happening, when you want to view another course in WebCT, rather than clicking on the link in MedailleOne, click on the My WebCT link in the top right corner of the WebCT window and choose your course from there.

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