IT > IT Tech Updates > March 2006

IT Tech Updates - March 2006




The IT Technology Update: This electronic bulletin is published by the Office of
Information Technology (IT) to inform users of the quickly changing technology, policy, services and support at Medaille.

Contents:

1.      Official Email Address

2.      Issues with Outlook Web Access

3.      PDF it.

4.      ACC Spring Break Hours

5.      Security Flaws: Mac Users Warned of Vulnerabilities

6.      Reminder: Update Personal Information in Banner

7.      Outlook Training during Spring Break

8.      New Way to Access Library Databases

9.      Hyperion training available

 

WebCT News

10. How to get WebCT help

11. WebCT Tips for This Month

 

1.  Official Email Address

To ensure that all important correspondence is reliably delivered to each individual, all members of the Medaille community will be assigned an Official Medaille Email Address, commonly of the form: all.your.names@medaille.edu. This address will be used for all college email correspondence lists, for populating lists for classes, and for the official online directory.

Also, we no longer use the default of first initial combined with last name for the creation of user ids.  All new userids are created via our accounts system, and are a combination of the person’s initials followed by a random number. 

Medaille College sends much of its correspondence solely through email. This includes policy announcements, emergency notices, event notifications and correspondence between faculty and students.

In general, this address remains the same throughout one's association with the University.

The Official Email address will appear in Medaille’s Banner Administrative System within 12 hours of activation.

2.  Issue with Outlook Web Access

Some people are getting a “page not found” error when trying to access Outlook via the web from off campus.  This issue came to light after the upgrade we did on exchange.  This is caused by having an automatic sign on to Outlook.  You must now disable that for the web access to work.

The resolution to this issue is the following:

1.  Go to tools, internet options.
2.  Click sercurty,
3.  Click trusted sites, click custom level.
4.  Scroll to bottom and click "prompt for username and password"

That will fix this issue.

 

3.  PDF it.

PDF (Portable Document Format) is special file format created by Adobe Systems Inc.  Documents in this format can be distributed electronically across the web and on a variety of platforms all the while retaining their original look.

With the use of Adobe's PDF reader program, documents originally created by any number of programs (word processors, spreadsheets, desktop publishing programs, etc.) appear on the screen exactly as they were meant to look.   These facsimiles can be viewed electronically or printed.

The Academic Computer Center has Adobe Acrobat software on select machines which can convert and compress your document into the PDF format.   WebCT prefers documents created in this format. 

 

Drop in H209 or call Chet at x2128 to reserve a PC.

 

4ACC Spring Break hours

The Academic Computing Center’s PC Lab will be closed on Saturday March 11th and Sunday March 12th for Spring Break. The ACC will also be closing at 4:00 pm Monday March 13th through Friday March 17th

 

Regular hours will resume on Saturday, March 18th.

 

 

5.  Security Flaws: Mac Users Warned of Vulnerabilities

 

After many long moons of hearing warnings about security flaws in the Windows operating system, Macintosh users now have worries of their own. This past week Apple announced two security flaws, one in its Safari web browser and the other a vulnerability that enters via Bluetooth connections.

 

For details and instructions on how to protect your Mac OS X system, see http://www.drexel.edu/irt/support/mac_support/saf_sec_upd_02212006.html.

 

 

6.  Reminder: Update Personal Information in Banner

 

Have you checked your personal information in Banner recently? The accuracy of personal information is the responsibility of each individual. You should check whenever you've had a change - or once each term just on general principles.

 

Log in to MedailleOne (http://one.medaille.edu), click on the Employee

Services or Faculty Services tab and explore the information in the

Banner Services box in the upper left-hand quadrant of the screen.

 

If you find things that need to be corrected, contact the Human Resources department at

(716) 880-2313 or email at hrismed@medaille.edu.

 

 

 

7.  Outlook Training during Spring Break

 

The Information Technology Office is offering Outlook training during Spring Break.  We will be having 2 sessions on the main campus, and 2 sessions at the Amherst campus.  The first class presented is Outlook Basics.  The second class is Advanced Techniques.  Information on what is being presented is available at our registration site.  You may attend both.

 

To register for these sessions please visit http://alpsite.medaille.edu/it/outlook.asp.

 

Look for more training opportunities in upcoming IT Updates.  We are currently planning our next Excel class.

 

If you need further training, and haven’t seen it offered, please send an email to helpdesk@medaille.edu and we will see about scheduling a class. 

 

If you can’t wait for a class and have a current issue, you may send email to helpdesk@medaille.edu and we will contact you.

 

 

8.  New Way to Access Library Databases

 

There is a new way to access the databases that the library offers.  MedailleOne has a new link for the Library Databases. 

 

All you need to do to access Proquest or Ebsco or any of the other databases the library subscribes to is to log into your MedailleOne account (http://one.medaille.edu) and click on the Library Databases link in the Medaille Resources  located on the Welcome tab. 

 

This will take you to the Medaille Library Database web page, with a listing of our databases. Just click on the database you want to access it.   No additional log in required.

 

 

9.  Hyperion training available

 

Hyperion, the software used for adhoc Banner reporting – is available.  Training is held on Wednesdays 12:30-2:00 in H215.  Reservations are required.  Contact the IT department at

716-880-2282 to reserve your seat. 

 

Your Department Head must ok your access to Hyperion.  Bring a signed copy of http://www.medaille.edu/college/it/ferpa.pdf to your training session.
                    

10.  How to get WebCT help

If you are having WebCT problems and have access to email, please use our new email contact – WebCT@medaille.edu.  This account is monitored by several staff members, and is monitored on weekends and over holidays. 

The WebCT email account may also be given out to your students. 

There is also a plethora of Webct information available from Drexel at http://www.drexel.edu/irt/services/webct/vista/index.html

11.  WebCT Tips for This Month

*How Can I Have a Place for My Class in WebCT?     

 

Each semester, once the registrar enters the course schedules in Banner, a corresponding course is automatically created in WebCT. If you are assigned as the instructor for a course, it will appear in your course listing. As students are registered for the course, they are automatically enrolled in the WebCT course.

 

*How Do My Students View PDF Files in WebCT?     

 

If they have already installed the Adobe Acrobat Reader, they should be able to view PDF files without any additional changes.

 

If they don't have the Adobe Acrobat Reader installed, send them to the Adobe Acrobat site, http://www.adobe.com/support/downloads/main.html#Readers, and download the free Reader application.  This will be needed to read PDF files.

 

*How Do My Students View PowerPoint Files in WebCT?     

 

If they have Microsoft Office installed on their computer, PowerPoint should be included. They shouldn't need to do anything extra to read a PowerPoint file.

 

If they do not have Microsoft Office installed, Microsoft provides a free reader application, which can be downloaded from: Free Power Point Reader Application - Click Here

 

*How Do My Students View Word Files in WebCT?     

 

If they have Microsoft Office installed on their computer, Word should be included. They shouldn't need to do anything extra to read a Word file.

 

If they do not have Microsoft Office installed, Microsoft provides a free reader application, which can be downloaded from: Free Word Reader Application - Click Here

 

*How Do My Students View An Excel File in WebCT?     

 

If they have Microsoft Office installed on their computer, Excel should be included. They shouldn't need to do anything extra to read an Excel file.

 

If they do not have Microsoft Office installed, Microsoft provides a free reader application, which can be downloaded from: Free Excel Reader Application - Click Here

 

* Horizon Wimba, a WebCT Vista PowerLink, has features that enable you to add voice to your Section. Find them in the More Tools area on the left side of the screen when the Build tab is active. To see a demo, go to

Wimba Demo - Click Here.

 

* The HTML Creator is now enhanced. You have more fonts and formats, and the spell check feature is easier to use.

 

* When you activate the Power View tab, it is easy to reorganize your course elements.

 

* The Content Inventory tab provides a quick way to add or remove tools on the Course Toolbar, and to control the availability and options of your course elements.

 

* Edit Paging exists throughout Vista. The default view is 10 elements but Edit Paging enables you to customize your views.

 

* When you View Audit History in the Grade Book area, you get a log of every change and comment you have entered in the Grade Book. You can export the log.

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